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Accu-Chek Support is designed to give you access to helpful and up-to-date information on diabetes management.
Sign up today to gain access to a wide range of support, including free online diabetes resources; downloadable Accu-Chek educational materials, subscription to Accu-Chek Care mail with latest lifestyle information; competitions and offers and much more.
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For Healthcare Professionals
This section contains information specifically for healthcare professionals that have an interest in Diabetes. To access this area you must be registered on this site and be logged in.
Services for ProfessionalsUnder 18?
This section is for under 18's and contains a great interactive tool to help you and your family learn more about diabetes.
Managing Diabetes- The interactive web tool for children and families. It may be helpful to look at this section with your parents at first.
Frequently Asked Questions
If you have questions on how to use an Accu-Chek product, how to test your blood glucose, store your meter or strips, or any other topics, please search from our list of frequently asked questions below.
Following are a few of our most commonly asked questions:
Choose a topic:
The top three most frequently asked questions
How do I obtain a drop of blood?
Answer:Thoroughly wash and dry your hands. Then either massage a finger to encourage blood flow or gently shake your hands at your sides. Avoid using your index finger or thumb as these are the digits you use most frequently. Prick the side of the fingertip with a lancing device such as Accu-Chek Softclix or Accu-Chek Multiclix. Press your finger gently to encourage a small drop of blood to form.
How do I clean my blood glucose meter? How often should I clean it?
Answer:Not all meters are the same. Consult your product manual for the best method of cleaning your meter. As a general rule you should clean your meter whenever it looks dirty and whenever you open a new pack of test strips – or at least every 2 months. Some meters have a removable test strip guide that can be cleaned with cold water or wiped with 70% alcohol - allow to dry thoroughly. On these meters the measurement optics also need to be cleaned with a soft lint-free cloth and /or a cotton swab which is moist but not wet. Do not let moisture get into the meter itself. When all components are dry slide the test strip guide back into the meter.
How often should I test my blood sugar (glucose)?
Answer:Controlling your blood glucose level is a very important part of managing diabetes. Regularly testing your blood glucose help measure the effectiveness of your meal plan, physical activity and medications. Your health care professional will recommend a testing regime that is right for your circumstances.
Accu-Chek Smart Pix
Make the most of everyday. Quick, easy, convenient data access. The Accu-Chek Smart Pix device reader is designed to save you time.
My Accu-Chek Support
Join My Accu-Chek Support to receive news and updates on Accu-Chek products, diabetes management and events.
Caring for Children
Do you have a child with diabetes? Learn how to help them take control of their diabetes, with hints on self monitoring, eating well, physical activity, and more.
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This website contains information on products which are targeted to a wide range of audiences and could contain product details or information otherwise not accessible or valid in your country. Please be aware that we do not take any responsibility for accessing such information which may not comply with any valid legal process, regulation, registration or usage in the country of your origin. For people with diabetes. Use only as directed. See your healthcare professional for medical advice.
2010, © Roche Diagnostics . All rights reserved. Last updated: 19.04.2010