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Keep in Touch

Important Notice: The Roche Diabetes Care call centre telephone line is currently experiencing a technical issue - please email us at

Our call centre is currently operating remotely over the upcoming weeks. We will remain open from 08h00 - 16h00, Monday to Friday to assist you with your queries. In the event that you require a replacement product, we will direct you to the nearest pharmacy.

Connect with Roche Diabetes Care

We would love to hear from you!

For questions on diabetes or your Roche Diabetes Care products please call us on: Toll Free: (South Africa only) 080-34-22-38-37 OR Outside SA: +27 (0) 11 504 4677 OR Email:

Visit to join our Facebook Community!


Physical Address:
Roche Diabetes Care South Africa (Pty) Ltd.
Hertford Office Park
90 Bekker Road,
Midrand, 1686


Distributor details are as follows for these countries:


ISN Products (NIG) LTD

ISN House (143 Gbagada Expressway, Anthony Oke, Lagos)



Phone Number: 0700 225 5476


M. G Ross & Company Limited

53, Lawson Street, Onikan, Lagos State, Nigeria


Phone Number: 01-7924938, 08180204317



Roche Products (Ghana) Ltd

No.B28A Agostino Neto Road, Airport Residential Area, Accra

Phone Number: +(233) 302 774752/ 302 766252