Roche Diabetes Care is pleased to offer you free access to the mySugr Pro app during the ongoing COVID-19 pandemic. We are offering our support to you and the healthcare system during this time by providing free access for adults with diabetes to our diabetes management app, mySugr Pro* until 31 January 2021.
Free access to mySugr Pro (usually R539.99 per year) will help your experience of digital / telephone appointments by digitally providing blood glucose monitoring information to your Healthcare Professional. You can download the mySugr app to your smartphone and unlock the Pro version using the activation code. Once you have mySugr Pro installed you can download a report and send it to your Healthcare Professional via email.
mySugr allows you to enter blood glucose results from any device and is already used by more than 2 million registered users worldwide1. The Pro version of mySugr has valuable additional features to help with diabetes self-management. See below for the benefits of mySugr Pro.
Getting started with the mySugr app
- Download the mySugr app on the App Store or Google Play.
- Create your mySugr account.
- Unlock mySugr Pro for free to access the advanced PDF report feature and more:
For non Accu-Chek users, get 1 month of Pro for free
regardless of which blood glucose monitoring device you use by visiting https://shop.mysugr.com/en/voucher and entering the voucher code:
(Code may be redeemed multiple times until 31 January 2021)
If you use an Accu-Chek Instant or Guide, pair your Accu-Chek© meter for unlimited access to Pro.
Go to “Connections” on the menu to start the pairing process.
- Start logging your data and get the benefits from mySugr Pro.
Stay connected: share mySugr reports with your healthcare professional
Share PDF reports detailing 2 weeks or 3 months of your diabetes data.
Producing a report and sharing data
Learn how to make the most of your mySugr reports by following the steps below.
Select "Report" from the menu
Choose the desired time period and click "Export"
Click the share icon
Select the app you wish to use to share the report
For local customer service support, contact South Africa 080-34-22-38-37.
Other countries: +27 (11) 504 4677